Verify Your casano Account
Verification is how we make sure your withdrawals land in your hands, not someone else's. It also keeps your account protected if you ever need to recover access. The documents we ask for are standard: a national ID or passport and a screenshot or statement that confirms your wallet number belongs to you. Upload them through the verification section in account settings
— the panel walks you through each step. Most accounts clear verification without needing a follow-up, but if we need anything else, support will reach out through your registered contact. A verified account also skips the extra check at withdrawal time, which keeps the process moving.
- Submit your ID — Upload a clear photo of your national ID card or passport through the verification section in account settings.
- Confirm your wallet — Provide a screenshot or short statement showing that your bKash, Nagad or Rocket number matches your registered details.
- Wait for review — We review submissions and update your account status — you will see the change reflected in your account panel.
- Stay reachable — If we need a clearer document or an additional step, support will contact you through your registered email or number.